Shipping Policy

Shipping Options: Customer orders will be shipped via United Parcel Service (UPS) or the United States Postal Service (USPS) from our fulfillment center located in Whites Creek, Tennessee and is based on the shipping carrier and method selected upon checkout by the customer.  Shipping charges are not applied to seminar and workshop registrations or product that is delivered digitally, such as mp3 downloads, software and e-courses.

International Shipments: Each country has different regulations on customs and duty. We sell the goods free of sales tax when shipped outside of the USA. However, customers will be responsible for their country’s customs, duty and taxes that may be applied to their order upon delivery. Please see shipping chart for more details such as special delivery and International shipping rates.

Delivery Times: Please allow up to 3 Business days for processing, in addition to the shipping times below (excluding weekends and holidays). Any order placed after 11am PST will be processed the following business day.

USA (48 States)/Canada Standard Ground 7-10 Business Days
USA Next Day Air 1-2 Business Days
USA 2-Days Air 2-3 Business Days
USA 3-Days Air 3-4 Business Days
International USPS International Priority Mail 2 – 3 Weeks

Contact Customer Service:

If you any questions or concerns about delivery times and methods, please contact us.

Send us an email

Toll-Free in US: 1-800-237-8336 Outside of US: 1-805-563-2935

9am-4pm Pacific Time | Monday – Friday