A simple heart-based tool to improve productivity in the workplace


 I strongly believe that you can’t win in the marketplace unless you win first in the workplace. If you don’t have a winning culture inside, it’s hard to compete in the very tough world outside.
– Douglas Conant, Chairman of Avon Products and former
CEO and President of the Campbell soup Company

 A simple heart-based tool to improve productivity in the workplace

A healthy and positive workplace culture is key to your success as an organization. But how do you cultivate an atmosphere that transforms a random group of co-workers into a team of allies who treat each other as family and motivate each other to always show up and do their best?

The answer, of course, is COMMUNICATION.

However, encouraging co-workers to communicate in an open, positive, and truthful manner isn’t always easy. As my friend Cliff Durfee points out, “Most communication resembles a Ping-Pong game in which people are merely preparing to slam their next point across.”

So how do you stop the constant volleying and get people to actually LISTEN to each other instead of only trying to score points?

Simple: with a Heart Talk!

A Heart Talk is a powerful communication process that creates a safe environment for a deep level of communication to occur – without fear of condemnation, unsolicited advice, interruption, or of being rushed. It’s an incredibly effective way to release any unexpressed emotions that get in the way of people being totally present to deal with the business at hand.

And it’s the best way I know to develop rapport, understanding, and intimacy among individuals in a group – and turn apparent opponents into true members of the same team.

When you introduce Heart Talks into your workplace culture…

1.  People are more mindful of each other’s feelings

Most people are so focused on what they’re doing and what’s happening to them, they often don’t stop to think how their words or actions might impact others.

Heart Talks encourage open sharing of feelings, giving team members deeper insight into what’s happening in their co-workers’ lives and how their words and actions are coming across. This encourages greater empathy, more mindful communication, and a deeper level of mutual respect in the workplace.

2. People don’t take things personally

When you cultivate an environment of open and honest communication, people are less likely to read implied negative meaning into other people’s words and actions. If someone is having a particularly stressful day and they say or do something that’s thoughtless or impatient, other coworkers will be able to understand that it’s not about THEM and won’t feel hurt or resentful about it.

3. People aren’t afraid to say what they really think about a project

Too often, employees will remain silent about problems they see in a project because they don’t want to rock the boat or be seen as being critical of management’s decisions. This often means that those who are closest to the ground and better able to anticipate problems don’t speak up. By encouraging open and honest communication, you make it safe for employees to say what they really think – instead of what they believe their managers want them to say.

This results in less time wasted on bad ideas and more time devoted to bringing successes to market faster.

4. You foster an atmosphere of collaboration over competition

When people open their hearts to each other, they bond at an extremely deep level. That kind of experience motivates you to care for the other person and wish the best for them.

A team whose members feel that way about each other can accomplish anything they set their minds to. They understand that a victory for the organization is a victory for all and leads to even better opportunities for everyone involved. And so they inspire each other to aim higher and achieve even better results.

5. You dramatically reduce turnover

People who work in an environment they love, with people they respect and whose company they truly enjoy, know they’ve hit the jackpot. They are very reluctant to leave their awesome job to pursue other opportunities. This allows you to grow a team whose long history together ensures they work like a well-oiled machine, and relieves you of the need to invest precious time, money, and resources into training new employees.

How to conduct a heart talk

A Heart Talk can be conducted with any size group of between 2 and 10 people. Start by asking people to sit in a circle or around a table. Introduce the basic agreements, which include these:

  • Only the person holding “the heart” is allowed to talk.
  • You don’t judge or criticize what anyone else has said.
  • You pass the heart/object to the left after your turn, or say “I pass” if you have nothing to say.
  • You talk only about how you feel.
  • You keep the information that is shared confidential.
  • You don’t leave the Heart Talk until it’s declared complete. 
Keep passing the heart/object around the circle—multiple times if necessary—to ensure participants have more than one opportunity to share. If you have plenty of time, a Heart Talk completes naturally when the heart makes a complete circle without anyone having something to say. 

  • Ask the group to agree to the guidelines, which are very important to make sure that the talk does not deteriorate and lose its value. Because no one is supposed to talk except for the person holding the object, it is often best to wait until the completion of the talk to remind people about certain agreements that need more attention. Another option is to have the agreements written down on paper or a whiteboard and to merely point to them if someone is getting too far off-track.
  • Go around the group at least once—with everybody getting one turn—or set a time frame (say 15 minutes to 30 minutes; longer for more emotionally intense issues) and keep going around the group until the time runs out or nobody has anything more to say. 

  • You can use any object to pass around—a ball, a paperweight, a book, anything that can be seen by the other participants. I have seen everything from a stuffed animal (a hospital staff), a baseball (a college baseball team), and a football helmet (a state championship football team) to a Native American talking stick (on a corporate river rafting trip).

What kind of results can you expect?

After you conduct a Heart Talk, you can expect the following results:

  • Enhanced listening skills
  • Constructive expression of feelings
  • Improved conflict resolution skills
  • Improved abilities to let go of resentments and old issues
  • Development of mutual respect and understanding
  • Greater sense of connection, unity, and bonding

The structure of a Heart Talk creates a safe, nonjudgmental space that supports the constructive—rather than the destructive—expression of feelings that, if left unexpressed, can block teamwork, synergy, creativity, innovation, and intuition, which are vital to the productivity and success of any venture.

Interested in learning more valuable team training skills?

If you are responsible for managing, training, and/or teaching others, I encourage you to check out my new Train the Trainer Online program.

I am currently looking for 50 leaders to join me to gain the skills, resources, and methodologies I teach in my Train the Trainer live program – at just a fraction of the cost. You can work at your own pace, on your own schedule, and put my training into practice right away.

If you’ve been looking for opportunities to grow your talents as a leader and inspire your team – or your students, or future clients – to be their best selves, this is the solution you’ve been searching for.

You can learn more at: Train the Trainer Online.

And if you’ve ever used a Heart Talk in your workplace environment, leave a comment below to share your experience with us!

Let me know if you have any questions!

Do you yearn to accomplish something remarkable with your life?

blog-ttto-hero-croppedDo you yearn to accomplish something remarkable with your life?

I know the feeling.

Ever since I was a young boy, I’ve wanted to have a real impact on the world and create positive change in people’s lives.

That’s why I became a teacher and worked in inner city Chicago during the early years of my career – and it’s why I became a professional speaker and felt called upon to write the Chicken Soup for the Soul series, the Success Principles, and all the other books I’ve written, training programs I’ve created, and films and videos I’ve appeared in.

I want my time on Earth to mean something. I want to know that my presence here has made the world a better place.

Do you feel the same way?

If so, I have some great news to share…

My team and I recently launched a powerful new online training program that provides all the tools and training you need to share my proven Success Principles with others – and help them reach their full potential and find more joy, abundance, and success in all areas of their life.

Not only will this program fulfill your desire to help others and have a positive impact on the world – you’ll create amazing change in your own life and career as well.

And when you complete the work, you can become a Certified Canfield Success Principles Trainer.

Imagine what that will do for your reputation and career!Jack Canfield Silver RGB

A guaranteed way to change more people’s lives for the better (including your own)

My new Train the Trainer Online program teaches you all the exact same material I have been teaching for the past five years in my Train the Trainer Live Program.

Because I want to enlist as many people as possible to join me in sharing this powerful teaching with others, I decided to offer it as an online program as well.

Imagine what the world will be like with millions of empowered people living their full potential?

You can teach the Success Principles to any audience: private clients, employees of your company, members of any organization, schools, and more.

You can teach in any venue: community centers, colleges, churches, schools, conference rooms, retirement communities, living rooms, on cruise ships – wherever works for you and your audience.

PLUS, you can easily customize these principles or incorporate them into your existing teaching materials to amplify your effectiveness and get more powerful results.

The possibilities are endless.

To transform lives, become a transformational teacher

Every day, millions of people around the world take a look at their life and wish it could be different.

They wish they were happier, more successful, and more deeply fulfilled. They wish they could heal their relationships, spend more time doing the things they truly love, and feel like they’re living their true purpose and having a lasting impact on the world.

You can help them achieve their dreams.

Through my new Train the Trainer Online program, you’ll learn how to truly master the Success Principles and teach them to others – using the same transformational teaching methods that I have developed over my 40-year career as a successful teacher, speaker, trainer, coach and corporate consultant.

You’ll learn how to lovingly overcome people’s resistance to change and help them eradicate the obstacles that have been holding them back from achieving their full potential.

You’ll help them understand that changing their life begins with no more effort than shifting a single thought. And you’ll help them rewrite the script of their lives to give them overflowing abundance and joy in all areas of their lives.

By using my proven experiential teaching tools and exercises, you will reach deep into the core of their being and create positive transformation that will give them the confidence, determination, and heart they need to create all the success they want and deserve.

What you’ll receive in your online dashboard

As a participant of Train the Trainer Online, you will receive 24/7 lifetime access to all the tools and resources you need to teach the Success Principles and become a Transformational Trainer – including:

  • 35+ hours of live Success Principles instruction on video
  • curriculum plans and handouts
  • outlines and facilitator guides
  • techniques and instructions for dozens of experiential exercises
  • PowerPoint templates you can start using today to run one-hour talks, 3-hour workshops, full day programs
  • Access to our trainer community
  • Official Certification, and more!

You can use the resources straight “out of the box” or easily customize them to reflect your own unique purpose and objectives.

We’ve designed the curriculum so that with minimal prep work, you’ll be able to step in front of your audience and help them learn my most powerful Success Principles to achieve more joy and abundance in all areas of their lives.

Best of all, you’ll be able to do the training on your own schedule in the comfort of your own home!

What kind of impact will this have on your life and career?

As a Success Principles trainer, you can make a good income when you charge tuition for your workshops and seminars.

Here’s a simple illustration of what’s possible…

Let’s say 50 people take your 2-hour workshop for $50. You’ll make $2,500. If you teach 100 people, you’ll have $5,000.

Let’s say you do the one-day seminar instead and charge tuition of $150. You’ll make $7,500 with 50 people ($15,000 if you teach 100 people!).

When you give value, you receive value

I hope you are excited as I am about the opportunity to share these breakthrough Success Principles to others – and expand your own life and career in the process.

People are eager to learn. They hunger for what can make their lives better. They yearn for expansion, fresh knowledge, and new skills.

And now you can give it to them.

An abundant and happy future is possible for everyone. All they need is guidance from you. You know deep in your heart that you are a great teacher and a capable facilitator. Put your talents to use with this powerful curriculum.

Go here to learn more:


I hope you’ll join me in helping others achieve their highest potential!

My Summer Challenge to You (free training)

articleI hope you’re enjoying a great summer!

At this time of year, many of us take time off to go on vacation and reconnect with family and friends.

But how much time do you spend reconnecting with YOURSELF – and your most cherished goals and dreams?

Here’s a fun “summer challenge” for you…

This August, I’d like you to set aside one hour a day for 10 days to reconnect with yourself and gain fresh clarity on what you want your life to be like – and what you need to do to achieve your highest vision.

I’ll even make it easy for you – with 10 days of free online training!  


Last year I launched my Success Principles 10-Day Transformation Series – and the response has been overwhelming!

More than 85,000 people have signed up for this free online personal training – and many of them have experienced incredible results.

They’re stepping up to take 100% responsibility in their lives… gaining clarity on what their purpose is… and clearing their path of the obstacles that have held them back from creating their ideal life.

Here’s what some of them have been saying on my Facebook page:

CHRISTINA: ”Hi Jack! I’m only on day 3 into the 10-Day Transformation and it is truly life transforming! Thank you so much for the lessons which are kicking my butt off the plateau that I was sitting comfortably on…The power to make things happen truly does come from within.”   

JENS: “Been undertaking the 10-day transformation program during the past few days and I have to say that the results have been absolutely mind-blowing…. and this comes from a very sceptical Swede! Excuses have turned into actions, poor outcomes have turned into greater visions and I wake up with a massive smile ready to get to work!”

ALMA: “Jack, this is my day 7 of the 10-day transformation… I already know my life purpose but I didn’t know how to monetize it. While listening to your group meditation, ideas flashed in my mind on how to monetize it. Thank you!”

MARK: “This course and the book ‘The Success Principles’ are the first time I have been able to actually put into practice the things I’m learning and make real change in my life. It is because of the practical simplicity and clarity of how it’s written and put together. I’ve never truly experienced self development until this book and course!”

ITAI: “I’d like to thank you so much from the bottom of my heart for these 10 amazing & unforgettable transformative days. The principles you’ve shared with us were so helpful. Your program accelerated my process to achieve goals in every aspect of my life.”

JACK: “The 10-Day Transformation has been the greatest thing to stumble upon since The Secret! Thank you!”

It is great to see so many people diving into this powerful work – and getting on the path to living an ideal life aligned with their joy, purpose, and passion!


My Success Principles 10-Day Transformation series is free, online, and open to anyone – and you can start at any time.

So if you’re ready to eliminate the obstacles that have held you back from reaching your full potential – and create a life filled with deep meaning and joy – now is the time to get started.

Sign up for this life-changing transformation series today: 


It’s the best way to ensure that you dive into September fully recharged and ready to accomplish amazing goals before the end of the year!